Manage payments inside tickets and emails. Works with all your favourite helpdesks and CRMs.
ChargeDesk for Stripe, PayPal & Braintree Extension
If you do not have a ChargeDesk account, one will be created for you when you connect your payment gateway after installing the extension. This only takes a few seconds.
Supported Gateways: https://chargedesk.com/gateways
Supported Helpdesks: https://chargedesk.com/helpdesks
Many helpdesks and web-based email programs will work by default. The ChargeDesk extension will also work with your internal web-based dashboards where you display email addresses. If the system you use does not work with ChargeDesk, please email us at [email protected] and we'll take a look.
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Fast
This extension has been optimised to use only the minimum resources required to operate. When not needed it will unload and will not continue running in the background. We've used some clever algorithms to allow us to really quickly scan your pages for customers. We only send the bare minimum information back to our servers and use caching to wherever possible.
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Secure
The ChargeDesk extension has been built with security as a core feature. All communication to our servers is performed using the latest encryption algorithms. When looking up customers on web pages you visit, the data is secured using a one-way hash. This means that no information about your browsing behaviour is ever accessible from our servers.
We offer 2 factor authentication as an additional security measure. You can require this for accessing any customer information, or only when performing updates (such as refunding a charge). By using revokable access tokens, even if your personal computer is attacked, your underlying payment gateway will not be compromised.
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Pricing that scales with your business
Your first 14 days of using ChargeDesk are free of charge! This allows you to test the service and in the (incredibly unlikely) case you find it's not for you, you pay nothing. Plans start at $29/mo. Further information can be found at https://chargedesk.com/pricing
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Release notes:
8 July 2024 - Updated support for Hubspot Help Desk workspace
19 June 2024 - Added support for Hubspot Help Desk workspace
13 June 2024 - Bug fixes
12 June 2024 - Upgraded to manifest V3
7 December 2023 - Updated Hubspot integration
30 November 2023 - Updated support for new Help Scout Inbox
8 April 2023 - Updated support for new Intercom Inbox
10 July 2022 - Added support for new Intercom Inbox
12 May 2022 - Fixed issue with Hubspot integration
2 September 2021 - Added support for Shopify, Improved support for Zendesk Workspaces
23 Feb 2021 - Updated several integrations, added support for multiple email & phone matches at once
4 June 2020 - Updated Intercom Integration
14 April 2020 - Bug fixes
28 February 2020 - Big fixes, Upgraded HubSpot support
20 July 2019 - Added HubSpot support
16 March 2019 - Upgraded extension for Chrome 73 site isolation compatibility
18 December 2018 - Added more information to customer tags
13 December 2018 - Even more Freshdesk fixes
11 December 2018 - Further Freshdesk upgrades and other bug fixes
5 December 2018 - Upgraded Freshdesk support
26 November 2018 - Upgraded Help Scout support
29 October 2018 - Bug fixes and performance tweaks
17 October 2018 - Bug fixes and performance tweaks
22 September 2018 - Bug fix for processing email tags with dots in them
15 August 2018 - Compatibility with new Freshdesk Mint apps
6 July 2018 - More Help Scout upgrades
15 June 2018 - Help Scout upgrades
24 April 2018 - Performance upgrades
2 April 2018 - App now matches Intercom's redesign
21 January 2018 - Improved email charge tagging
20 December 2017 - Support for new Help Scout design
15 November 2017 - Added support for Freshdesk Mint UI
13 November 2017 - Intercom & general bug fixes
29 July 2017 - Intercom and Desk fixes
29 May 2017 - Added support for tagging exact charge related to support tickets
26 May 2017 - Zendesk upgrades
5 May 2017 - Even more support for Intercom upgrades!
1 April 2017 - More support for Intercom upgrades
28 March 2017 - More support for Intercom upgrades
25 March 2017 - Support for Intercom upgrades
22 March 2017 - Fixed issue matching Desk.com support emails
4 February 2017 - Fixed customer tag styling and an issue with 3rd party script conflicts
14 December 2016 - Fixed Help Scout rendering issue
7 December 2016 - Support for Intercom domain change
6 November 2016 - Major update! Find out what's new: https://chargedesk.com/docs/whats-new
28 October 2016 - Improved Zendesk support
18 October 2016 - Bug fixes for domain matching
5 October 2016 - Updated Zendesk support & improved agent logging
30 September 2016 - General performance and reliability updates
17 September 2016 - Improved Desk support
2 September 2016 - Improved Help Scout support
1 September 2016 - Improved Freshdesk support
29 August 2016 - Intercom layout improvement
18 August 2016 - Performance improvements, particularly for Intercom
13 August 2016 - Improved Freshdesk compatibility
21 July 2016 - Collapsed/expanded state is now maintained when you return to a page
14 July 2016 - Improved Intercom & Desk.com UI, various bug fixes
16 May 2016 - Fixed a critical bug causing the ChargeDesk panel not to show
14 May 2016 - Added full functionality to Help Scout including searching
16 April 2016 - Fixed Intercom & Gmail rendering issues
26 March 2016 - Limited size for embedded panels
5 March 2016 - Bug fixes, improved Zendesk compatibility
24 February 2016 - Bug fixes, improved Help Scout compatibility
9 February 2016 - Front support, additional settings
22 January 2016 - Bug fixes, improved frontapp.com compatibility
29 December 2015 - Performance updates, improved Intercom compatibility
5 December 2015 - Improved Intercom compatibility
26 November 2015 - Improved Zendesk compatibility
16 November 2015 - Removed some bugs from Help Scout integration
6 October 2015 - Improved customer support pages (added self invoice editing and billing history)
1 September 2015 - Added the ability to send invoices to new customers
23 June 2015 - Bug fixes and added support for Salesforce Desk.com
8 June 2015 - Fixed a problem with the panel not showing in Zendesk in some situations.
7 June 2015 - Added Freshdesk support.
1 June 2015 - Added Help Scout & Intercom support.
25 May 2015 - Added Zendesk support.
24 May 2015 - Added the ability to see billing and shipping addresses for customers.
20 May 2015 - Launched!
Source Manifest.json
How to download and manually install ChargeDesk for Stripe, PayPal & Braintree extension for Chrome
Looking for a way to install ChargeDesk for Stripe, PayPal & Braintree extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.
However, you may need to install ChargeDesk for Stripe, PayPal & Braintree extensions manually, this article outlines two simple methods to effortlessly install ChargeDesk for Stripe, PayPal & Braintree extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.
Method 1: Download ChargeDesk for Stripe, PayPal & Braintree extension and manually install through Drag &Drop
If you ever need to manually install a ChargeDesk for Stripe, PayPal & Braintree extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.
Step 1: Download the ChargeDesk for Stripe, PayPal & Braintree Extension by clicking the "Download CRX" button on the website.
Look for the ChargeDesk for Stripe, PayPal & Braintree extension you wish to install. Go to the website and download the ChargeDesk for Stripe, PayPal & Braintree extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for ChargeDesk for Stripe, PayPal & Braintree extension that contains all the data.
Step 2: Extract &Arrange Files
Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.
Step 3: Go to the Chrome Extensions Page
Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.
Step 4: Drag and Drop the Extension
Now, go to the folder where you extracted the ChargeDesk for Stripe, PayPal & Braintree extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.
Step 5: Complete the Installation
Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.
Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.
Method 2: Download ChargeDesk for Stripe, PayPal & Braintree extension for Chrome and install in Developer Mode
This is another method to install ChargeDesk for Stripe, PayPal & Braintree extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.
Step 1: Download the ChargeDesk for Stripe, PayPal & Braintree extension file
Select and download the ChargeDesk for Stripe, PayPal & Braintree extension by clicking the 'Download CRX' button on the website.
Step 2: Extract the downloaded contents
Convert the file to a ZIP file if it is in CRX format then extract the ChargeDesk for Stripe, PayPal & Braintree extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your ChargeDesk for Stripe, PayPal & Braintree extension running.
Step 3: Open Chrome Extension Setting Page
In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.
Step 4: Enable Developer Mode
After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.
Step 5: Load the Unpacked Extension
Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."
Step 6: Select the Extension Folder
Once the pop-up opens upon clicking Load unpacked, select the ChargeDesk for Stripe, PayPal & Braintree extension directory and click on the "Select Folder "button.
Step 7: Confirm and Install
After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.
Conclusion
Here we've made a step-by-step guide on How to manually install ChargeDesk for Stripe, PayPal & Braintree extension in 2 ways. We hope this guide proves helpful.
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