Userback is a visual feedback & bug reporting tool for websites

Latest Version

Version
6.0.3
Update
September 10, 2024
Size
1.01MiB
Developer
userback.io
Category
Users
4,000+
Rating
4.71795 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
DesktopCapture
TabCapture
Notifications
Storage
UnlimitedStorage
ActiveTab
Tabs
ContextMenus
Scripting
Offscreen
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Userback: Visual Feedback & Bug Reporting Extension

Userback’s browser extension helps product managers, designers and developers revolutionize their feedback process with a no-code option for feedback capture. Download, install, and start submitting feedback in a flash.

Navigate to any website or web application, click the Userback extension, and effortlessly provide feedback. Streamline the process with annotated screenshots and videos and get your message across like never before.

Collaborate with your team by inviting them to your Userback projects and streamline workflows by connecting Userback with project management tools like Jira, Slack, GitHub and more.

✨ KEY BENEFITS
+ Rich context requires 33% less interactions required to resolve feedback
+ Reduce bug report management time by 42%
+ Speed time to resolution 10X versus email and spreadsheets
+ Centralized feedback reduces monthly management across all feedback by over 20%
+ Create a frictionless feedback submission process for internal testers and clients

✨ WHAT CUSTOMERS SAY
\"Awesome Tool To Gather Customer Feedback, Bugs\" - Kaushal, Founder
\"Elegant, simple, and great value for money\" - JP, Product Manager
\"love it, use it every day\" - Daniel, Web Developer

✨ FEATURES
+ Lightning-fast Screenshots: Take a screenshot on any web page and capture the entire page, current tab, or selected area.
+ Video Screen Recording: Record your screen and microphone with annotations as you navigate across multiple pages in your browser.
+ Annotation Tools: Easily draw on the screen and markup your feedback with arrows, boxes, pinned comments, and more.
+ Feedback Management: Create multiple projects, set notifications, add comments and replies, assign tasks, resolve feedback, and integrate with your tools.
+ Console Logs & Metadata: Automatically capture feedback and bug reports with console logs, event tracking, browser info, and more.
+ Customizable Widget: Capture feedback from your website visitors by adding Userback’s feedback widget directly to your website.

Userback’s user feedback platform supports over 20,000 software teams in 105 countries speed the time from feedback to impactful improvements.

Start free for 14 days at www.userback.io
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "Userback: Visual Feedback & Bug Reporting", "description": "Userback is a visual feedback & bug reporting tool for websites", "version": "6.0.3", "author": "Userback", "action": { "default_icon": { "16" : "/icons/icon16.png", "48" : "/icons/icon48.png", "96" : "/icons/icon96.png", "128" : "/icons/icon128.png", "256" : "/icons/icon256.png" }, "default_title": "Userback", "default_popup": "index.html" }, "icons": { "16" : "/icons/icon16.png", "48" : "/icons/icon48.png", "128" : "/icons/icon128.png" }, "background": { "service_worker": "/worker.js" }, "content_scripts": [{ "matches": [""], "js": ["/vendor/snap.svg-min.js"] },{ "matches": [ "https://*.app.userback.io/capture/*", "https://*.app.userback.io/viewer/*" ], "js": ["/scripts/content.js"] }, { "matches": ["https://app.userback.io/login/?redirect=extension", "https://app.userback.io/sso/callback/*"], "js": ["/scripts/popup_login.js"] }], "web_accessible_resources": [{ "resources": ["/vendor/vumeter-processor.js"], "matches": ["https://userback.io/*"] }], "permissions": [ "desktopCapture", "tabCapture", "notifications", "storage", "unlimitedStorage", "activeTab", "tabs", "contextMenus", "scripting", "offscreen" ], "host_permissions": [ "*://*/*" ]}
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How to download and manually install Userback: Visual Feedback & Bug Reporting extension for Chrome

Looking for a way to install Userback: Visual Feedback & Bug Reporting extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Userback: Visual Feedback & Bug Reporting extensions manually, this article outlines two simple methods to effortlessly install Userback: Visual Feedback & Bug Reporting extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Userback: Visual Feedback & Bug Reporting extension and manually install through Drag &Drop

If you ever need to manually install a Userback: Visual Feedback & Bug Reporting extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Userback: Visual Feedback & Bug Reporting Extension by clicking the "Download CRX" button on the website.

Look for the Userback: Visual Feedback & Bug Reporting extension you wish to install. Go to the website and download the Userback: Visual Feedback & Bug Reporting extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Userback: Visual Feedback & Bug Reporting extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Userback: Visual Feedback & Bug Reporting extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Userback: Visual Feedback & Bug Reporting extension for Chrome and install in Developer Mode

This is another method to install Userback: Visual Feedback & Bug Reporting extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Userback: Visual Feedback & Bug Reporting extension file

Select and download the Userback: Visual Feedback & Bug Reporting extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Userback: Visual Feedback & Bug Reporting extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Userback: Visual Feedback & Bug Reporting extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Userback: Visual Feedback & Bug Reporting extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Userback: Visual Feedback & Bug Reporting extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Niko Julius (ID: 000000340e37fc11) Voted 5 ★ - Updated 05/22/2022 Great tool! Simple!

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Philip (ID: 000000af688edd83) Voted 5 ★ - Updated 03/29/2022 Awesome extension which addresses the need to gather user feedback immediately and cleanly.

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Yasaf Burshan (ID: 000000faedba1bf5) Voted 5 ★ - Updated 03/29/2022 Must have tool for anyone collecting web design feedback. Easy to use, packed with tons of features to streamline work. Highly recommended!

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Asheville SEO Ninja (ID: 00000089496a2a75) Voted 5 ★ - Updated 03/29/2022 I absolutely LOVE UserBack! I use it for every stage of my clients projects. From gathering and collecting ideas around the internet to taking notes on improving a client's SEO and web design. This extension makes it so easy to keep track of every little idea and task.

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Tommy DeNato (ID: 000000b49120c92a) Voted 5 ★ - Updated 03/29/2022 Absolutely love Userback. Critical to our devops workflows.