Userback is a visual feedback & bug reporting tool for websites

Latest Version

Version
6.0.3
Update
September 10, 2024
Size
1.01MiB
Developer
userback.io
Category
Users
4,000+
Rating
4.71795 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
DesktopCapture
TabCapture
Notifications
Storage
UnlimitedStorage
ActiveTab
Tabs
ContextMenus
Scripting
Offscreen
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Userback: Visual Feedback & Bug Reporting Extension

Userback’s browser extension helps product managers, designers and developers revolutionize their feedback process with a no-code option for feedback capture. Download, install, and start submitting feedback in a flash.

Navigate to any website or web application, click the Userback extension, and effortlessly provide feedback. Streamline the process with annotated screenshots and videos and get your message across like never before.

Collaborate with your team by inviting them to your Userback projects and streamline workflows by connecting Userback with project management tools like Jira, Slack, GitHub and more.

✨ KEY BENEFITS
+ Rich context requires 33% less interactions required to resolve feedback
+ Reduce bug report management time by 42%
+ Speed time to resolution 10X versus email and spreadsheets
+ Centralized feedback reduces monthly management across all feedback by over 20%
+ Create a frictionless feedback submission process for internal testers and clients

✨ WHAT CUSTOMERS SAY
\"Awesome Tool To Gather Customer Feedback, Bugs\" - Kaushal, Founder
\"Elegant, simple, and great value for money\" - JP, Product Manager
\"love it, use it every day\" - Daniel, Web Developer

✨ FEATURES
+ Lightning-fast Screenshots: Take a screenshot on any web page and capture the entire page, current tab, or selected area.
+ Video Screen Recording: Record your screen and microphone with annotations as you navigate across multiple pages in your browser.
+ Annotation Tools: Easily draw on the screen and markup your feedback with arrows, boxes, pinned comments, and more.
+ Feedback Management: Create multiple projects, set notifications, add comments and replies, assign tasks, resolve feedback, and integrate with your tools.
+ Console Logs & Metadata: Automatically capture feedback and bug reports with console logs, event tracking, browser info, and more.
+ Customizable Widget: Capture feedback from your website visitors by adding Userback’s feedback widget directly to your website.

Userback’s user feedback platform supports over 20,000 software teams in 105 countries speed the time from feedback to impactful improvements.

Start free for 14 days at www.userback.io
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "Userback: Visual Feedback & Bug Reporting", "description": "Userback is a visual feedback & bug reporting tool for websites", "version": "6.0.3", "author": "Userback", "action": { "default_icon": { "16" : "/icons/icon16.png", "48" : "/icons/icon48.png", "96" : "/icons/icon96.png", "128" : "/icons/icon128.png", "256" : "/icons/icon256.png" }, "default_title": "Userback", "default_popup": "index.html" }, "icons": { "16" : "/icons/icon16.png", "48" : "/icons/icon48.png", "128" : "/icons/icon128.png" }, "background": { "service_worker": "/worker.js" }, "content_scripts": [{ "matches": [""], "js": ["/vendor/snap.svg-min.js"] },{ "matches": [ "https://*.app.userback.io/capture/*", "https://*.app.userback.io/viewer/*" ], "js": ["/scripts/content.js"] }, { "matches": ["https://app.userback.io/login/?redirect=extension", "https://app.userback.io/sso/callback/*"], "js": ["/scripts/popup_login.js"] }], "web_accessible_resources": [{ "resources": ["/vendor/vumeter-processor.js"], "matches": ["https://userback.io/*"] }], "permissions": [ "desktopCapture", "tabCapture", "notifications", "storage", "unlimitedStorage", "activeTab", "tabs", "contextMenus", "scripting", "offscreen" ], "host_permissions": [ "*://*/*" ]}
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User reviews

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Niko Julius (ID: 000000340e37fc11) Voted 5 ★ - Updated 05/22/2022 Great tool! Simple!

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Philip (ID: 000000af688edd83) Voted 5 ★ - Updated 03/29/2022 Awesome extension which addresses the need to gather user feedback immediately and cleanly.

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Yasaf Burshan (ID: 000000faedba1bf5) Voted 5 ★ - Updated 03/29/2022 Must have tool for anyone collecting web design feedback. Easy to use, packed with tons of features to streamline work. Highly recommended!

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Asheville SEO Ninja (ID: 00000089496a2a75) Voted 5 ★ - Updated 03/29/2022 I absolutely LOVE UserBack! I use it for every stage of my clients projects. From gathering and collecting ideas around the internet to taking notes on improving a client's SEO and web design. This extension makes it so easy to keep track of every little idea and task.

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Tommy DeNato (ID: 000000b49120c92a) Voted 5 ★ - Updated 03/29/2022 Absolutely love Userback. Critical to our devops workflows.