Enables click-to-call and SMS capabilities in any web-based application

Latest Version

Version
2.0.0
Update
May 4, 2024
Size
88.44KiB
Developer
Category
Users
307
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
Tabs
Storage
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Voiso Contact Center Extension

Introducing the Voiso Chrome extension - connect with your contacts with just a simple click.

Feature overview:
- Click your way to conversations: click-2-call is compatible with any browser-based app, making dialing a breeze.
- Streamline multitasking: the extension effortlessly locates the Voiso WebRTC softphone (Agent Panel) among your many tabs. Say goodbye to tab overload!
- Personalise your experience: Choose whether phone numbers should be highlighted or not, adapting the extension to your preferences.
- Seamless experience: When you click on a highlighted number, the Voiso WebRTC softphone takes center stage, giving you the control you require.
- Click to send an SMS: Messaging your contact is as simple as clicking their number in your browser app, writing a message or selecting a template, and then clicking send.

To use the extension, all you need is an active Voiso account. Visit voiso.com to learn more.

Discover Voiso:
Voiso is an AI-first contact center as a service (CCaaS) platform available worldwide. Unlock the power of omnichannel capabilities, AI-driven speech analytics, visual flow builders, and seamless integration with the leading CRM and helpdesk solutions.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "default_locale": "en", "name": "__MSG_name__", "description": "__MSG_description__", "version": "2.0.0", "manifest_version": 3, "content_scripts": [ { "all_frames": true, "js": ["content-script.js"], "css": ["content-script.css"], "matches": [""], "exclude_matches": ["https://*.voiso.com/stats"] }, { "all_frames": true, "js": ["dispatch-script.js"], "matches": ["https://*.voiso.com/stats"] } ], "background": { "service_worker": "background-script.js" }, "web_accessible_resources": [ { "resources": [ "/icons/call-icon.svg", "/icons/sms-icon.svg", "/icons/tooltip-logo.svg", "/icons/tooltip-logo-dark.svg", "content-script.css", "shadow-root.css", "voiso-fonts.css", "/fonts/GraphikLC-Regular.ttf", "popup-script.js" ], "matches": [""] } ], "action": { "default_icon": "./icons/icon-16.png", "default_popup": "./login-popup.html" }, "permissions": ["tabs", "storage"], "icons": { "16": "./icons/icon-16.png", "32": "./icons/icon-32.png", "48": "./icons/icon-48.png", "128": "./icons/icon-128.png" }}
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How to download and manually install Voiso Contact Center extension for Chrome

Looking for a way to install Voiso Contact Center extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Voiso Contact Center extensions manually, this article outlines two simple methods to effortlessly install Voiso Contact Center extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Voiso Contact Center extension and manually install through Drag &Drop

If you ever need to manually install a Voiso Contact Center extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Voiso Contact Center Extension by clicking the "Download CRX" button on the website.

Look for the Voiso Contact Center extension you wish to install. Go to the website and download the Voiso Contact Center extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Voiso Contact Center extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Voiso Contact Center extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Voiso Contact Center extension for Chrome and install in Developer Mode

This is another method to install Voiso Contact Center extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Voiso Contact Center extension file

Select and download the Voiso Contact Center extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Voiso Contact Center extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Voiso Contact Center extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Voiso Contact Center extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Voiso Contact Center extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Von Jester Gallardo (ID: 00000041d6723401) Voted 5 ★ - Updated 08/14/2023 Made my work life much more efficient. I am now able to call directly any phone numbers without having to integrate to other platforms.

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James Clappison (ID: 0000008b3f023b3b) Voted 5 ★ - Updated 08/10/2023 5/5! no installation or anything

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Victor Denisov (ID: 000000038ae74049) Voted 5 ★ - Updated 08/09/2023 Saving my time to switch tabs. Thanks a lot.

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Simon Abdiel (ID: 0000009b607a80ba) Voted 5 ★ - Updated 08/09/2023 Exceptional contact center service, deserving of 5 stars for their outstanding performance

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Aruzhan Kabulova (ID: 0000006dfa1c0aa4) Voted 5 ★ - Updated 08/09/2023 👍🏻👍🏻👍🏻