The CRM for Social
GroupTrack CRM Extension
GroupTrack CRM is the first customer management system that truly LIVES where your business and community does - on Social Media! We realize what a pain it is to switch back and forth between Social Profiles, Groups, Messaging Apps and an external customer resource management system (CRM). GroupTrack removes that friction and brings all CRM features directly WITHIN the Social Media platform itself!
Currently, GroupTrack CRM is fully integrated with Facebook™ and Instagram™, with more platforms on the way in 2023.
* Know everything you want to track about a potential customer without having to go somewhere else to look them up.
* Enhance your Facebook™ and Instagram™ feeds and DM's with indicators to know who is in your CRM or not.
* Hover over contacts to instantly bring up full CRM profile details directly on the page.
* Tag someone from anywhere and have your email autoresponder react immediately with an outbound message!
WORKS WITH TEAMS
Share everything across your Team in real time. Split up incoming leads, prevent redundant follow-up, or duplicate your efforts with an assistant. As the account owner, you get to decide who is on your Team and what they have access to! Assign follow up Tasks to team members and have that activity tracked in the CRM.
CONTACT TRACKING
Track Leads and Members anywhere in Facebook™. Get visibility into each customer's interactions with your community wherever they are. Contact Stages, Tags and Notes help you keep everything organized and searchable. Create follow up Tasks so you never lose someone through the cracks.
RUN ANYWHERE ON FACEBOOK™
Track prospects anywhere conversations are happening around your product or offering. Works in any Group, on any Page, in Messenger, Personal Profiles, News Feeds, Events, Friends Lists...you name it!
GROUP REQUEST CAPTURE
For Groups you DO own, never lose Member Request information again. Approve membership requests, capture access questions and update details in the CRM with a single click. Automatically parse out email addresses and/or phone numbers your members provide you when they ask to join your Group. If you want to validate that the contact has access to your Group first, just grab their member entry details to the CRM with one click and approve them to the Group later. All answers to Group Entry Questions are fully searchable in the web app.
STAGE PROCESS TRACKING
Quit guessing! Utilize our fully customizable Stage Tracking system so you know where each member is within your unique prospecting, sales and customer retention cycles.
MESSENGER SNIPPETS
Create dynamic templates for commonly used chat messages. Easily manage conversations that lead to meaningful engagement and sales! Log outbound messages from any Team Member in the Contact's profile. Plus, filter your Messenger Conversations based on who has or hasn't read or responded to your messages, or by Stages, Groups and Tags. It's never been easier to manage your Messenger!
MONITOR POST COMMENTS
Keep track of call-to-action Post responses automatically. React and respond to comments, add the commenters to the CRM, configure how to track & tag them, and even send them a Messenger Snippet automatically.
AVAILABLE EVERYWHERE
All of this and MORE is fully accessible both from within Facebook™ via this Chrome Extension, as well as everywhere else through our secure web app. Data is kept in sync in near-realtime and without the need for page refreshes.
SYNCHRONIZE DATA
You can also synchronize contact data with external CRM's, Google Sheets or to a Webhooks endpoint! Updates are made in near-realtime as you interact with contacts from anywhere.
*** GroupTrack CRM is not affiliated with Facebook™ or any other Social Media platform in any way ***
Source Manifest.json
How to download and manually install GroupTrack CRM extension for Chrome
Looking for a way to install GroupTrack CRM extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.
However, you may need to install GroupTrack CRM extensions manually, this article outlines two simple methods to effortlessly install GroupTrack CRM extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.
Method 1: Download GroupTrack CRM extension and manually install through Drag &Drop
If you ever need to manually install a GroupTrack CRM extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.
Step 1: Download the GroupTrack CRM Extension by clicking the "Download CRX" button on the website.
Look for the GroupTrack CRM extension you wish to install. Go to the website and download the GroupTrack CRM extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for GroupTrack CRM extension that contains all the data.
Step 2: Extract &Arrange Files
Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.
Step 3: Go to the Chrome Extensions Page
Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.
Step 4: Drag and Drop the Extension
Now, go to the folder where you extracted the GroupTrack CRM extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.
Step 5: Complete the Installation
Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.
Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.
Method 2: Download GroupTrack CRM extension for Chrome and install in Developer Mode
This is another method to install GroupTrack CRM extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.
Step 1: Download the GroupTrack CRM extension file
Select and download the GroupTrack CRM extension by clicking the 'Download CRX' button on the website.
Step 2: Extract the downloaded contents
Convert the file to a ZIP file if it is in CRX format then extract the GroupTrack CRM extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your GroupTrack CRM extension running.
Step 3: Open Chrome Extension Setting Page
In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.
Step 4: Enable Developer Mode
After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.
Step 5: Load the Unpacked Extension
Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."
Step 6: Select the Extension Folder
Once the pop-up opens upon clicking Load unpacked, select the GroupTrack CRM extension directory and click on the "Select Folder "button.
Step 7: Confirm and Install
After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.
Conclusion
Here we've made a step-by-step guide on How to manually install GroupTrack CRM extension in 2 ways. We hope this guide proves helpful.
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