Embeds a Remote Phone Control App on the Phone's internal Web Page
Cisco Phone Controller Extension
Cisco Collaboration Administrators often access Cisco Phone internal web server to troubleshoot the phone. They view items such as: firmware loads, hardware versions, network details, etc., and this add-on embeds a remote phone control app to that same page they're already looking at.
How?
Press the keypad buttons for selecting menu options or navigating the menus. Press the command buttons like NavUp or VolDwn (Buzz is fun!) for even more control over the phone. For convenience you can enter a dial string and make the phone call someone, or you can script out key presses for like deleting ITL files. Oh yeah, and you can even click on the phone screenshot to activate lines, softkeys and session buttons!
Yeah, But Like How Does it Work?
The add-on renders the phone screen as a screenshot (pulled from /CGI/Screenshot), at which point the phone will request HTTP Basic Authentication from you, and then the phone will send those credentials over to CUCM at the designated Authentication URL; either in Enterprise Parameters, or directly configured on the phone. If your username and password are correct, and that user is controlling the phone, then the phone allows you to see the screenshot and control it.
Typically, I will create a dedicated Application User for this called \"phonecontrol\" which has no group memberships, and thus, has no other real power in the system, other than controlling the phone(s) I intend, for the time period I choose.
The add-on then polls for a new screenshot periodically, to keep the screen fresh, while allowing you to press buttons which send commands to the phone via /CGI/Execute.
Source Manifest.json
How to download and manually install Cisco Phone Controller extension for Chrome
Looking for a way to install Cisco Phone Controller extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.
However, you may need to install Cisco Phone Controller extensions manually, this article outlines two simple methods to effortlessly install Cisco Phone Controller extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.
Method 1: Download Cisco Phone Controller extension and manually install through Drag &Drop
If you ever need to manually install a Cisco Phone Controller extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.
Step 1: Download the Cisco Phone Controller Extension by clicking the "Download CRX" button on the website.
Look for the Cisco Phone Controller extension you wish to install. Go to the website and download the Cisco Phone Controller extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Cisco Phone Controller extension that contains all the data.
Step 2: Extract &Arrange Files
Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.
Step 3: Go to the Chrome Extensions Page
Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.
Step 4: Drag and Drop the Extension
Now, go to the folder where you extracted the Cisco Phone Controller extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.
Step 5: Complete the Installation
Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.
Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.
Method 2: Download Cisco Phone Controller extension for Chrome and install in Developer Mode
This is another method to install Cisco Phone Controller extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.
Step 1: Download the Cisco Phone Controller extension file
Select and download the Cisco Phone Controller extension by clicking the 'Download CRX' button on the website.
Step 2: Extract the downloaded contents
Convert the file to a ZIP file if it is in CRX format then extract the Cisco Phone Controller extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Cisco Phone Controller extension running.
Step 3: Open Chrome Extension Setting Page
In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.
Step 4: Enable Developer Mode
After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.
Step 5: Load the Unpacked Extension
Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."
Step 6: Select the Extension Folder
Once the pop-up opens upon clicking Load unpacked, select the Cisco Phone Controller extension directory and click on the "Select Folder "button.
Step 7: Confirm and Install
After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.
Conclusion
Here we've made a step-by-step guide on How to manually install Cisco Phone Controller extension in 2 ways. We hope this guide proves helpful.
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User reviews
Michael Heimann (ID: 000000d4eb5606b8) Voted 4 ★ - Updated 11/21/2022
Plotnikov Oleg (ID: 0000002ed50007be) Voted 4 ★ - Updated 01/19/2022