Searches for cases using the case number.

Latest Version

Version
6.1
Update
July 11, 2022
Size
40.75KiB
Developer
Category
Users
60
Rating
4 ★
Manifest Version
2
Web Store Status
Languages Support
English
English (UK)
English (United States)
Filipino
Español
Español (Latinoamérica)
Italiano
Polski
Português (Brasil)
Português (Portugal)
Română
русский
See more
Permissions
Tabs
Http://*/
Https://*/
See more

Salesforce Case Search Extension

The Salesforce Case Search extension allows users to search for cases within Salesforce.

This will enable users to bypass the Salesforce indexing, which causes issues when searching for newly submitted cases.

**NEW**
You can now search for cases using the reference that is added to emails.

E.G; If you use this: [ ref:_00D80Khmy._500C0cHve3:ref ]

Which can be found within case emails and subjects. Or you can search using the cut down version of: 500C0cHve3:ref.

**Now supporting the following languages**
English
English (Great Britain)
English (USA)
Spanish
Spanish (Latin America and Caribbean)
Filipino
Italian
Polish
Portuguese (Brazil)
Portuguese (Portugal)
Romanian
Russian
Chinese (Taiwan)

There are more still to come! However if you fancy submitting a translation or if you notice an issue with a translation please do get in contact.
Read more

Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 2, "name": "__MSG_appName__", "description": "__MSG_appDesc__", "default_locale": "en", "version": "6.1", "browser_action": { "default_icon": "salesforce.png", "name": "Click to search" }, "background": { "scripts": [ "caseSearch.js" ] }, "content_scripts": [ { "js": [ "connection.js" ], "matches": [ "*://*.salesforce.com/", "*://*.force.com/" ] } ], "permissions": [ "tabs", "http://*/", "https://*/" ], "icons": { "16": "salesforce.png", "48": "salesforce.png", "128": "salesforce.png" }, "content_security_policy": "script-src 'self' 'unsafe-eval'; object-src 'self'"}
Read more

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User reviews

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Stronger Ever (ID: 0000004960972074) Voted 2 ★ - Updated 01/29/2016 Does nothing on m browser.

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Courtney Davis (ID: 0000008601771573) Voted 5 ★ - Updated 07/24/2014 This extension makes me so happy! It should be possible to find cases by number in Salesforce. It SHOULD be possible to do a lot of things. It's so embarrassing to explain to users that no, sorry, you can't use Salesforce search box to find anything ever. It's there as a joke. No really, a unique identifying number can't be used to find things. Really. I love this extension! It makes me hate Salesforce less - a very impressive accomplishment.

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Naty Arantes (ID: 000000f867ccc70c) Voted 5 ★ - Updated 07/17/2014 Easy to use and helpful!!