English
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8x8 UC Agent drives productivity by enabling voice calls and Click To Dial in Gmail and calendar
Latest Version
Version
2.0
Update
October 17, 2024
Size
25.79KiB
Developer
8x8.com
Category
Users
5,000+ 
Rating
3 ★
Manifest Version
3
Web Store Status
Extension ID
Languages Support
Permissions
ActiveTab
Scripting
Storage
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Scripting
Storage
8x8 Virtual Office for Integrations Extension
8x8's out-of-the-box integration with G Suite instantly provides context specific to that caller including email, records from Salesforce for Salesforce users, and a one click to call capability to reach out to the subject matter expert.
The results? More intelligent and productive interactions between your employees and your customers.
Features include:
Instantly filters email specific to the caller
Click-to-dial from Gmail and Google Calendar
Integrated search results from 8x8 call history, Google directory and Salesforce
Single user interface for email and business communications
Key Benefits
Enhanced Customer Experience
Auto-sorting and screen pops for relevant information as the call arrives keep the context during the communication delivering a frictionless experience.
Increased Productivity
The integration empowers the user to have all the information in one place enabling a first call resolution.
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The results? More intelligent and productive interactions between your employees and your customers.
Features include:
Instantly filters email specific to the caller
Click-to-dial from Gmail and Google Calendar
Integrated search results from 8x8 call history, Google directory and Salesforce
Single user interface for email and business communications
Key Benefits
Enhanced Customer Experience
Auto-sorting and screen pops for relevant information as the call arrives keep the context during the communication delivering a frictionless experience.
Increased Productivity
The integration empowers the user to have all the information in one place enabling a first call resolution.
Source Manifest.json
{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "8x8 Virtual Office for Integrations", "description": "8x8 UC Agent drives productivity by enabling voice calls and Click To Dial in Gmail and calendar", "version": "2.0", "action": { "default_title": "8x8 Virtual Office for Integrations" }, "content_scripts": [ { "matches": [""], "all_frames": true, "js": ["content.js"], "run_at": "document_end" }], "permissions": [ "activeTab","scripting","storage" ], "optional_host_permissions": [ "*://*/*" ], "web_accessible_resources": [{ "resources": ["agentmodelmapping.json"], "matches": [] }], "host_permissions": ["https://*/*"], "background": { "service_worker": "background-wrapper.js" }}
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