Without leaving Gmail, users can search for accounts, select contacts, and automatically log the email as a touchpoint in Totango

Latest Version

Version

1.0.1

Update

March 25, 2024

Size

1.55MiB

Developer

Totango Touchpoint Connect Extension

Using Touchpoint Connect increases productivity and improves cross-functional visibility into customer communication by allowing users to:

- Expand a drawer UI that has a “log to timeline” checkbox

- Search for accounts

- Select accounts and associated contact

- Add selected accounts and contact information to the emails distribution list

- Record a copy of the email in the Totango platform for that account

To use Totango Touchpoint Connect, you need a valid Totango account.

Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "Totango Touchpoint Connect", "description": "Without leaving Gmail, users can search for accounts, select contacts, and automatically log the email as a touchpoint in Totango", "version": "1.0.1", "content_scripts": [ { "matches": [ "https://mail.google.com/*" ], "js": ["content.js"], "css": ["content.css"], "run_at": "document_end" } ], "icons": { "16": "icons/icon-16.png", "32": "icons/icon-32.png", "48": "icons/icon-48.png", "64": "icons/Totango_Logo_RGB_Icon_64px.png", "128": "icons/Totango_Logo_RGB_Icon_128px.png" }, "background": { "service_worker": "background.js" }, "permissions": [ "scripting" ], "host_permissions": [ "https://mail.google.com/" ], "manifest_version": 3}

Download CRX(1.55MiB)

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User reviews

Nick Elliott (ID: 000000566fda0ac9) Voted 1 ★ - Updated 10/16/2023 Was really hoping for a more automated process of logging emails to Totango, accessing email templates, and tracking logs (opens, clicks, etc.). This plug-in requires you to select the company you wish your email to be logged each time. Using an auto-bcc plug-in to [email protected] is working better for my needs. If you need to access your contact list and that's it, this was a nice plug-in for that. I've already removed it and will wait for the next version.

Shona Fenner (ID: 0000000668f360f5) Voted 5 ★ - Updated 10/16/2023 I've been waiting over a year for this Gmail + Totango integration... it works like a charm and makes things SO MUCH EASIER. Just started using it and am excited to see Touchpoint Templates available soon.

Kristin Lisson (ID: 0000002e5d111035) Voted 5 ★ - Updated 10/15/2023 Love working in Totango, and this makes life so much easier to extend my workflow to my inbox!

Get source code (.Zip)

Drop .crx file here or click
the button to choose the file

Totango Touchpoint Connect