Boost customer interactions directly from Chrome by integrating it with samespace™.

Latest Version

Version
4.4.8
Update
March 31, 2024
Size
2.06MiB
Developer
Category
Users
2,000+
Rating
4.45455 ★
Manifest Version
2
Web Store Status
Languages Support
English
See more
Permissions
Tabs
Notifications
ContextMenus
Storage
Https://*/*
Http://*/*
ActiveTab
Identity
See more

Samespace Dock Extension

Interact with your customers directly from the browser. When installed, our refined widget sits pretty next to your other Google Chrome extensions. On successful login, the dock can be used to make and receive calls as well as accept chat requests.
It integrates seamlessly with any webpage and works in synergy with samespace to deliver superior voice experience and conversations while enhancing overall productivity.

Features
- Supports simple to very sophisticated contact-center interaction scenarios.
- Available on-demand widget; intelligent fading out when inactive.
- Conversation Tagging to add context and classify your data.
- Simplified call scheduling
- Automatically identifies phone numbers on web pages (Click-2-Call)
- High definition voice experience.
- Supports interoperability with traditional PBX and legacy phone systems.

Benefits
- Deploy a contact center solution for your business, instantly.
- No intricate configuration requirements.
- Easily integrates with all major CRM applications.
- Save on space and reduce operational costs.
- Beautifully designed app that needs little or no training.
- Saves time and effort, enabling you to deliver superior customer experience.
- samespace™ is an all-in-one solution which ends the need to invest in any complex telephony setup, forever.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "Samespace Dock", "version": "4.4.8", "description": "Boost customer interactions directly from Chrome by integrating it with samespace\u2122.", "background": { "scripts": ["dist/background.js"] }, "options_page": "login.html", "permissions": [ "tabs", "notifications", "contextMenus", "storage", "https://*/*", "http://*/*", "activeTab", "identity" ], "browser_action": { "default_icon": { "19": "images/samespace-19-inactive.png", "38": "images/samespace-38-inactive.png", "48": "images/samespace-48-inactive.png", "96": "images/samespace-96-inactive.png" }, "default_title": "Samespace Dock", "default_popup": "login.html" }, "content_scripts": [ { "matches": ["http://*/*", "https://*/*", ""], "match_about_blank": true, "css": ["dist/click2call.css"], "js": ["dist/contentScript.js"], "run_at": "document_idle", "all_frames": true } ], "icons": { "48": "images/samespace-48.png", "128": "images/samespace-128.png" }, "web_accessible_resources": ["*"], "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAjYs82npEvkaIraNJx9J37UiB0ZX1VZeuIf3bDER+fg/xO4k12Ww25W1p7eRLALHQKLU+QwoSr74AakJPIcCVE44uJ3gkop3So8J5p56ErTyADVqhbRI8eCrLd1dVIXDepq+fUthnJYbWYUXZJz6NeDgXMkeJO9H0VyyKajSnHH2RMajVfbjvdVmq4ZsMmmNBu5c36CYoiWOBrgDZ/GCWimOcpl9KSrh4fqjya6GmweFSqwxA89pCFBEwr7oZyvSaPRTVxkUZfy6nHuAROmb6cwO6py34+3VshZQ0+ee1Mi+WUb4s+33+BQDD/w3J0ecEkx7Pt2j8MVVfi7j/DlaJPQIDAQAB", "manifest_version": 2, "content_security_policy": "script-src 'self' 'unsafe-eval'; object-src 'self'", "browser_specific_settings": { "gecko": { "update_url": "https://www.samespace.com/assets/dock/firefox/updates.json" } }, "externally_connectable": { "matches": ["https://*.samespace.com/*"] }}
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How to download and manually install Samespace Dock extension for Chrome

Looking for a way to install Samespace Dock extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Samespace Dock extensions manually, this article outlines two simple methods to effortlessly install Samespace Dock extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Samespace Dock extension and manually install through Drag &Drop

If you ever need to manually install a Samespace Dock extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Samespace Dock Extension by clicking the "Download CRX" button on the website.

Look for the Samespace Dock extension you wish to install. Go to the website and download the Samespace Dock extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Samespace Dock extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Samespace Dock extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Samespace Dock extension for Chrome and install in Developer Mode

This is another method to install Samespace Dock extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Samespace Dock extension file

Select and download the Samespace Dock extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Samespace Dock extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Samespace Dock extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Samespace Dock extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Samespace Dock extension in 2 ways. We hope this guide proves helpful.

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User reviews

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009 sun (ID: 000000fe72a383d9) Voted 5 ★ - Updated 03/10/2022 please give me your contact information i want to use!

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David Xie (ID: 000000e7bd2a265a) Voted 1 ★ - Updated 10/28/2017 Garbage. Frequently disconnects you on dock without notification. Unable to have a call transferred to you while you are on another call.

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Sunil More (ID: 0000008762aabea0) Voted 4 ★ - Updated 02/07/2017 Its Neat. Its Simple and Loaded with awesome Features!!!