RingCentral RingCX for Zoho
RingCentral RingCX for Zoho Extension
The RingCX for Zoho app provides seamless integration between Zoho CRM and your RingCX contact center.
It offers the following features:
Omnichannel customer engagement
- Handle inbound voice calls, live chat interactions, and more directly from your account within Zoho
- Give your agents a complete view of the customer journey so they can serve customers better
Tight integration with your Zoho CRM data
- Quickly identify customers for personalized experiences
- Easily create new tickets or update existing ones for faster after-contact work
Easy to deploy and use
- Prebuilt integration to deploy in hours, not weeks
- Use you browser on any platform (Windows®, Mac®), no software installation is needed
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It offers the following features:
Omnichannel customer engagement
- Handle inbound voice calls, live chat interactions, and more directly from your account within Zoho
- Give your agents a complete view of the customer journey so they can serve customers better
Tight integration with your Zoho CRM data
- Quickly identify customers for personalized experiences
- Easily create new tickets or update existing ones for faster after-contact work
Easy to deploy and use
- Prebuilt integration to deploy in hours, not weeks
- Use you browser on any platform (Windows®, Mac®), no software installation is needed
Source Manifest.json
{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "version": "24.4.1.16", "minimum_chrome_version": "101", "name": "RingCentral RingCX for Zoho", "description": "RingCentral RingCX for Zoho", "background": { "service_worker": "background.js" }, "permissions": [ "background", "notifications", "storage", "system.display", "declarativeNetRequestWithHostAccess" ], "host_permissions": [ "" ], "action": {}, "icons": { "16": "icon_16.png", "32": "icon_32.png", "48": "icon_48.png", "128": "icon_128.png" }, "web_accessible_resources": [ { "resources": [ "redirect.html", "client.html", "popup.html", "assets/*" ], "matches": [ "" ] } ], "content_scripts": [ { "matches": [ "*://*.crm.zoho.com/*", "*://*.crm.zoho.eu/*", "*://*.crm.zoho.com.au/*", "*://*.crm.zoho.in/*", "*://*.crm.zoho.jp/*", "*://*.crm.zoho.uk/*", "*://*.crm.zohocloud.ca/*", "*://*.crm.zoho.sa/*" ], "js": [ "./content.js" ], "all_frames": true } ], "devtools_page": "./devtools.html", "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAyUhv0tobLP8WYcYiW+eyez/bB78SCU4wqevGX/4evs9ZrglMm/hDXSgxo/KKLTb8y11mUUOD1r8I4fk4ifJGY0rrVPeEw5IFWKcUGLv4A7mniJvAYVJXaGR2gKx5A2BeKJirijXw6f54PwFB8wg2u1p/5xqieeCM3EPXsR1MeKd8w9mQbFr4pl9DiqC6uU2m4rGk1QoIzkB2zyurMPiMFhm25VhcsXP/avDTSTsoVwVnj5avlCTOEHjFiQXW1xL3xYBkdjhiaMcMAqNeOsLtgTIbDJxdR8jptNBemcbTwNn8pH5P4MQWw5CYWQVsaiqAEqDv9N9fduAKd4irehkuwwIDAQAB", "content_security_policy": { "extension_pages": "script-src 'self'; object-src 'self'" }}
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