This extension hides all internal comments on a Zendesk ticket, when viewed through the Zendesk Agent UX.
Hide Internal Zendesk Comments Extension
To hide all internal comments in Zendesk, simply press the hide comments eye button. You will notice the button changes, so that there is a slash through the eye. This lets you know that all comments are hidden, should you ever forget the state of the comments. Press the button again to show all the internal comments again, and note that the eye button reverts to its open state.
Note that this extension will hide ALL internal comments present in a given Google Chrome Tab. Therefore, if you have ten Chrome tabs open, each tab containing one Zendesk ticket, then pressing the hide comments button will hide *only those internal comments present in the active tab*. On the other hand, if you have one Chrome tab open, running Zendesk, and that one instance of Zendesk has ten Zendesk Tabs open within it, then pressing the hide comments button will hide ALL internal comments for every ticket present in that tab.
Source Manifest.json
How to download and manually install Hide Internal Zendesk Comments extension for Chrome
Looking for a way to install Hide Internal Zendesk Comments extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.
However, you may need to install Hide Internal Zendesk Comments extensions manually, this article outlines two simple methods to effortlessly install Hide Internal Zendesk Comments extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.
Method 1: Download Hide Internal Zendesk Comments extension and manually install through Drag &Drop
If you ever need to manually install a Hide Internal Zendesk Comments extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.
Step 1: Download the Hide Internal Zendesk Comments Extension by clicking the "Download CRX" button on the website.
Look for the Hide Internal Zendesk Comments extension you wish to install. Go to the website and download the Hide Internal Zendesk Comments extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Hide Internal Zendesk Comments extension that contains all the data.
Step 2: Extract &Arrange Files
Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.
Step 3: Go to the Chrome Extensions Page
Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.
Step 4: Drag and Drop the Extension
Now, go to the folder where you extracted the Hide Internal Zendesk Comments extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.
Step 5: Complete the Installation
Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.
Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.
Method 2: Download Hide Internal Zendesk Comments extension for Chrome and install in Developer Mode
This is another method to install Hide Internal Zendesk Comments extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.
Step 1: Download the Hide Internal Zendesk Comments extension file
Select and download the Hide Internal Zendesk Comments extension by clicking the 'Download CRX' button on the website.
Step 2: Extract the downloaded contents
Convert the file to a ZIP file if it is in CRX format then extract the Hide Internal Zendesk Comments extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Hide Internal Zendesk Comments extension running.
Step 3: Open Chrome Extension Setting Page
In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.
Step 4: Enable Developer Mode
After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.
Step 5: Load the Unpacked Extension
Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."
Step 6: Select the Extension Folder
Once the pop-up opens upon clicking Load unpacked, select the Hide Internal Zendesk Comments extension directory and click on the "Select Folder "button.
Step 7: Confirm and Install
After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.
Conclusion
Here we've made a step-by-step guide on How to manually install Hide Internal Zendesk Comments extension in 2 ways. We hope this guide proves helpful.
Similar Extensions
Jira & Zendesk Ticket Opener 25 5 ★ 17.09KiB
Zendesk Priority Highlights 25 7 ★ 185KiB
Zendesk Utils 25 5 ★ 141KiB
TypeGenie for Zendesk 25 21 ★ 1.78MiB
Zendesk Quicktab 25 17 ★ 376KiB
Zendesk Prioritizer 25 6 ★ 829KiB
Zendesk Dark Mode Theme 25 132 ★ 2.1MiB
Zendesk Attachment Download 25 0 ★ 1.09MiB
Quicktab for Zendesk by Tymeshift 25 7 ★ 352KiB
Zendesk Download Router 25 9 ★ 89.44KiB
Zendesk Submit Expander 25 43 ★ 10.12KiB
Zendesk Auto Refresh 25 22 ★ 53.94KiB
Zest - The Zendesk Colour Coder 25 5 ★ 98.93KiB
Kirby 25 2 ★ 62.35KiB
Notify-Me for Zendesk 25 36 ★ 2.76MiB
Zendesk Ticket Copy 25 4 ★ 9.41KiB
Zendesk All tab Closer 25 4 ★ 47.51KiB
Integromat Customizable Extension 25 5 ★ 349KiB
Hide Google Drive features 25 4 ★ 20.6KiB
Zendesk Dark Mode 25 12 ★ 410KiB
ZenDesk Refresher 25 21 ★ 39.64KiB
Zendesk Alerts 25 1 ★ 10.32KiB
Taco 25 58 ★ 3.98MiB