Automatically routes Zendesk downloads into separate folders by ticket number
Zendesk Download Router Extension
The Zendesk Download Router allows you to specify how you want to route your Zendesk attachment downloads. You can set a custom path based on the incoming ticket ID, ticket title or ticket organization name.
Other features include:
✓ Easily open previously downloaded files when viewing a ticket by clicking on the extension icon (via the extension icon and a keyboard shortcut)
✓ Download all attachments at once in the current ticket (via the ticket dropdown or via a keyboard shortcut)
✓ Download all attachments at once for each ticket comment
Source Manifest.json
"update_url": "https://clients2.google.com/service/update2/crx",
"manifest_version":3,
"name":"Zendesk Download Router",
"description":"Automatically routes Zendesk downloads into separate folders by ticket number",
"version":"4.2.0",
"icons":{"32":"icon/32.png",
"48":"icon/48.png",
"64":"icon/64.png",
"128":"icon/128.png"},
"permissions":["activeTab",
"downloads",
"storage",
"tabs"],
"web_accessible_resources":[{"resources":["/icon/128.png"],
"matches":["*://*.zendesk.com/*",
"*://*.apps.zdusercontent.com/*"]}],
"background":{"type":"module",
"service_worker":"background.js"},
"action":{"default_icon":{"128":"/icon/128.png"},
"default_title":"Zendesk Download Router",
"default_popup":"popup.html"},
"options_ui":{"open_in_tab":true,
"page":"options.html"},
"content_scripts":[{"matches":["*://*.apps.zdusercontent.com/*",
"*://*.zendesk.com/*"],
"run_at":"document_end",
"css":["content-scripts/content.css"],
"js":["content-scripts/content.js"]}]}
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User reviews
Piotr Zasiewski (ID: 000000d51ca418e3) Voted 5 ★ - Updated 09/21/2023
Łukasz Korbasiewicz (ID: 000000eb5b01cfe3) Voted 5 ★ - Updated 10/11/2022
Amanda Hoople (ID: 000000811b0451fe) Voted 3 ★ - Updated 09/30/2022
Tony Nguyen (ID: 0000005348c1f723) Voted 5 ★ - Updated 07/12/2022
Alvin Gounder (ID: 00000085c43baf00) Voted 5 ★ - Updated 05/13/2021