Automatically routes Zendesk downloads into separate folders by ticket number

Latest Version

Version
4.2.0
Update
July 21, 2024
Size
89.44KiB
Developer
Category
Users
294
Rating
4.77778 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
ActiveTab
Downloads
Storage
Tabs
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Zendesk Download Router Extension

Automatically route Zendesk downloads into separate folders!

The Zendesk Download Router allows you to specify how you want to route your Zendesk attachment downloads. You can set a custom path based on the incoming ticket ID, ticket title or ticket organization name.

Other features include:

✓ Easily open previously downloaded files when viewing a ticket by clicking on the extension icon (via the extension icon and a keyboard shortcut)
✓ Download all attachments at once in the current ticket (via the ticket dropdown or via a keyboard shortcut)
✓ Download all attachments at once for each ticket comment
Read more

Source Manifest.json

{
"update_url": "https://clients2.google.com/service/update2/crx",
"manifest_version":3,
"name":"Zendesk Download Router",
"description":"Automatically routes Zendesk downloads into separate folders by ticket number",
"version":"4.2.0",
"icons":{"32":"icon/32.png",
"48":"icon/48.png",
"64":"icon/64.png",
"128":"icon/128.png"},
"permissions":["activeTab",
"downloads",
"storage",
"tabs"],
"web_accessible_resources":[{"resources":["/icon/128.png"],
"matches":["*://*.zendesk.com/*",
"*://*.apps.zdusercontent.com/*"]}],
"background":{"type":"module",
"service_worker":"background.js"},
"action":{"default_icon":{"128":"/icon/128.png"},
"default_title":"Zendesk Download Router",
"default_popup":"popup.html"},
"options_ui":{"open_in_tab":true,
"page":"options.html"},
"content_scripts":[{"matches":["*://*.apps.zdusercontent.com/*",
"*://*.zendesk.com/*"],
"run_at":"document_end",
"css":["content-scripts/content.css"],
"js":["content-scripts/content.js"]}]}
Read more

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User reviews

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Piotr Zasiewski (ID: 000000d51ca418e3) Voted 5 ★ - Updated 09/21/2023 At first didn't work for me, but quick message to Dev and few hours later it works as perfectly. Great addition, no more mess in downloads. I still have to workout symlinks for it to work with OneDrive, but as for now it is awsome.

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Łukasz Korbasiewicz (ID: 000000eb5b01cfe3) Voted 5 ★ - Updated 10/11/2022 Love it!

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Amanda Hoople (ID: 000000811b0451fe) Voted 3 ★ - Updated 09/30/2022 Loved this extension for years now, but since the latest update to Chrome, it has not worked at all. I tried uninstalling and reinstalling, checking all the settings, but it calls all my files undefinedfilename and doesn't create the folders like it should. No help anymore. Please fix!

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Tony Nguyen (ID: 0000005348c1f723) Voted 5 ★ - Updated 07/12/2022 Wonderful extension that I've been looking for! Would love to see the ability to specify different subfolders for different downloaded files matching specific patterns! Thank you!

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Alvin Gounder (ID: 00000085c43baf00) Voted 5 ★ - Updated 05/13/2021 Is very very good ay :-D