Avaya Communicator for Web

Latest Version

Version
1.0.20.2126
Update
June 1, 2022
Size
3.91MiB
Developer
Category
Users
2,000+
Rating
4.34483 ★
Manifest Version
2
Web Store Status
Languages Support
Deutsch
English
English (UK)
English (United States)
Français
Nederlands
Español
Español (Latinoamérica)
Italiano
Português (Brasil)
Português (Portugal)
русский
ไทย
中文 (简体)
中文 (繁體)
日本語
한국어
See more
Permissions
Notifications
Geolocation
Background
Management
Tabs
Idle
Http://*/*
Https://*/*
Https://esna.communications/*
Https://esna.communications.avaya/*
See more

Avaya Communicator for Web Extension

Connect and communicate with ease

Easily find, connect and communicate with others inside the cloud-based business applications you use everyday with Avaya Communicator for Web. Avaya Communicator for Web gives you access to real-time engagement tools such as voice, video, presence, instant messaging, and conferencing services inside Salesforce.com, Google Apps and Office 365.

Need Help Getting Started:
Please visit: https://support.avaya.com/contact/

Avaya Communicator for Web supports Avaya IP Office Preferred Edition, IP Office Server Edition, and IP Office Select release 9.1.4 or later. Avaya one-X Portal is required, along with one of the following licenses - Mobile Worker, Office Worker, Teleworker, Power User. Salesforce integration requires Salesforce Open CTI and works with Salesforce Enterprise or Unlimited editions.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 2, "name": "__MSG_extNameAvaya__", "description": "__MSG_extNameAvaya__", "default_locale": "en", "version": "1.0.20.2126", "icons": { "16": "img/avaya/16.png", "32": "img/avaya/32.png", "128": "img/avaya/128.png" }, "permissions": [ "notifications", "geolocation", "background", "management", "tabs", "idle", "http://*/*", "https://*/*", "https://esna.communications/*", "https://esna.communications.avaya/*" ], "background": { "page": "app/avaya/background.html" }, "content_scripts": [ { "matches": [ "https://manage1.esna.com/oauth/token.redirect*", "https://sso.apps.avaya.com/clients/acweb/token.redirect*" ], "js": ["app/chrome/jsc.oauth2.inject.js"], "run_at": "document_start" }, { "matches": [ "http://*/*", "file://*/*", "https://*/*" ], "all_frames" : true, "run_at" : "document_end", "js" : [ "app/chrome/jsc.clicktodial.js" ], "css": [ "css/clicktodial.css" ]}, { "matches": [ "http://*/*", "file://*/*", "https://*/*" ], "all_frames" : true, "run_at" : "document_end", "js" : [ "app/chrome/jsc.tags.js" ], "css": [ "css/tags.css" ]}, { "matches": [ "https://*/sfcti/cti.bridge*.html*" ], "all_frames" : true, "run_at" : "document_end", "js" : [ "app/chrome/jsc.salesforce.js" ], "css": [ "css/salesforce.css" ] }, { "matches": [ "http://*/*", "file://*/*", "https://*/*" ], "all_frames" : false, "run_at" : "document_end", "js" : [ "app/chrome/jsc.popout.js" ], "css": [ "css/popout.css", "css3/inject.css" ]}, { "matches": [ "*://*.google.com/*/hovercard*" ], "all_frames" : true, "run_at": "document_start", "js": ["app/chrome/jsc.gmail.js"], "css": [ "css3/inject.css" ] }, { "matches": [ "https://teams.microsoft.com/*" ], "all_frames" : false, "run_at": "document_start", "js": ["app/chrome/jsc.teams.js"], "css": ["css3/teams.css"] }, { "matches": [ "https://*.dynamics.com/*" ], "js": [ "app/dynamics/js/d365-utils.js", "app/dynamics/js/d365-api.js", "app/dynamics/js/d365-watcher.js", "app/chrome/jsc.dynamics.js" ], "css": [ "app/dynamics/css/d365ext.css" ], "all_frames": true, "run_at": "document_idle" } ], "browser_action": { "default_icon": "img/avaya/19d.png" }, "content_security_policy": "script-src 'self' https://ssl.google-analytics.com; object-src 'self'; style-src 'self' 'unsafe-inline' https://static.apps.avaya.com; img-src 'self' 'unsafe-inline' data: http: https:;", "web_accessible_resources": [ "img/avaya/32.png", "img/avaya/19.png", "img/avaya/p16.png", "img/avaya/p16h.png", "img/avaya/p16v.png", "img/common/event16.png", "img/common/esna.png", "app/avaya/app.html", "app/avaya/app3.html", "app/common/ntf.html", "jsc/chrome/jsc.popout.js", "css/popout.css", "css3/inject.css", "app/dynamics/js/d365-utils.js", "app/dynamics/js/d365-search.js", "app/dynamics/js/d365-driver.js", "app/dynamics/img/p16.png", "app/dynamics/default-config.js" ], "commands": { "_execute_browser_action": { "suggested_key": { "windows": "Ctrl+Shift+I", "mac": "Ctrl+Shift+I", "chromeos": "Ctrl+Shift+I", "linux": "Ctrl+Shift+I" } } }}
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How to download and manually install Avaya Communicator for Web extension for Chrome

Looking for a way to install Avaya Communicator for Web extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Avaya Communicator for Web extensions manually, this article outlines two simple methods to effortlessly install Avaya Communicator for Web extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Avaya Communicator for Web extension and manually install through Drag &Drop

If you ever need to manually install a Avaya Communicator for Web extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Avaya Communicator for Web Extension by clicking the "Download CRX" button on the website.

Look for the Avaya Communicator for Web extension you wish to install. Go to the website and download the Avaya Communicator for Web extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Avaya Communicator for Web extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Avaya Communicator for Web extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Avaya Communicator for Web extension for Chrome and install in Developer Mode

This is another method to install Avaya Communicator for Web extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Avaya Communicator for Web extension file

Select and download the Avaya Communicator for Web extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Avaya Communicator for Web extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Avaya Communicator for Web extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Avaya Communicator for Web extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Avaya Communicator for Web extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Dave Fry (ID: 00000070013598f1) Voted 3 ★ - Updated 05/08/2019 This works great as a browser extension but it doesn't work with Salesforce Lightning like it did with Salesforce Classic. The click to dial still works but it doesn't create a call in the activity anymore.

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Peter McCrindle (ID: 00000012bcf353cf) Voted 5 ★ - Updated 04/27/2019 It's great to have your Avaya phone system features accessible from chrome ragardless of where you are located(office, home, internet cafe etc). Choose between integrating to Office 365 or Google Suite and even offers Sales Force integration. I work at CTI Solutions and we have set this up for over 50 organisations now.

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ATI-IT Support (ID: 00000071e9084502) Voted 3 ★ - Updated 12/28/2017 Believe it Broke 1/2 my users with the 12-27-17 update, waiting for support, will rate update when done (be careful if you have Teleworker user licenses using this)

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EXTLand Support (ID: 00000086cf5d7162) Voted 5 ★ - Updated 10/25/2017 Здравствуйте. Я являюсь представителем компании EXTLand, которая занимается решениями в сфере монетизации браузерных расширений. Мы предоставляем 6 видов монетизации, каждая из которых подтвердила высокую эффективность. В зависимости от Ваших потребностей мы можем предложить гибкие и наиболее выгодные условия для взаимного сотрудничества, а также, в индивидуальном порядке, настроить метод монетизации от мягкого до более жесткого. Мы работаем абсолютно по всем ГЕО и тщательно отбираем рекламу. Хотим обратить Ваше внимание на то, что система EXTLand не конфликтует с другими партнерскими программами, поэтому Вы можете легко заработать дополнительный доход. Если вы заинтересованы в нашем предложении или имеете какие-либо вопросы или предложения, пожалуйста, свяжитесь с нами. Skype: live:extland Email: [email protected]

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Roneet prasad (ID: 000000bb358fe29e) Voted 4 ★ - Updated 07/12/2017 works great with SF integration. however a bit limited to some features and support on this product is difficult