Home  /  Business  / Live Support

Live Support for PC

Developed By: GENBAND US LLC

License: Free

Rating: 0/5 - 0 reviews

Last Updated: 2020-01-10

Compatible: Windows 11, Windows 10, Windows 8.1, Windows 8, Windows XP, Windows Vista, Windows 7, Windows Surface

What's Cool

● Live Support (powered by Kandy™) is a state of the art customer service application that allows users to communicate with an expert to resolve product questions or obtain help directly from the business’ website. When you visit a Live Support enabled website, there is a “contact us” (or another similar name) button that presents different departments and/or options.
● The Live Support application is then launched automatically to provide a direct connection to the right representative.
● Live Support’s real-time communications capabilities (chat, video, audio, screen sharing, etc.) are provided by GENBAND’s Kandy cloud solution.

App Information

Version 2.2.1
Size 38.2 MB
Release Date 2017-11-02
Category Business

What's New:
iOS 13 ... [see more]

Description:
Live Support (powered by Kandy™) is a state of the art ... [read more]

Age Rating: 4+

Compatible with Android

Download for Android

Compatible with iPhone, iPad and MAC

Download on iOS

App preview ([see all 4 screenshots])

App preview

Live Support is Free Business app, developed by GENBAND US LLC. Latest version of Live Support is 2.2.1, was released on 2017-11-02 (updated on 2020-01-10). Overall rating of Live Support is 0. This app had been rated by 0 users.

How to install Live Support on Windows and MAC?

You are using a Windows or MAC operating system computer. You want to use Live Support on your computer, but currently Live Support software is only written for Android or iOS operating systems. In this article we will help you make your wish come true.

Currently, the demand for using applications for Android and iOS on computers is great, so there have been many emulators born to help users run those applications on their computers, outstanding above all Bluestacks and NoxPlayer.

Here we will show you how to install and use the two emulators above to run Android and iOS applications on Windows and MAC computers.

Method 1: Live Support Download for PC Windows 11/10/8/7 using NoxPlayer

NoxPlayer is Android emulator which is gaining a lot of attention in recent times. It is super flexible, fast and exclusively designed for gaming purposes. Now we will see how to Download Live Support for PC Windows 11 or 10 or 8 or 7 laptop using NoxPlayer.

  • Step 1: Download and Install NoxPlayer on your PC. Here is the Download link for you – NoxPlayer Website. Open the official website and download the software.
  • Step 2: Once the emulator is installed, just open it and find Google Playstore icon on the home screen of NoxPlayer. Just double tap on that to open.
  • Step 3: Now search for Live Support on Google playstore. Find the official from developer and click on the Install button.
  • Step 4: Upon successful installation, you can find Live Support on the home screen of NoxPlayer.

NoxPlayer is simple and easy to use application. It is very lightweight compared to Bluestacks. As it is designed for Gaming purposes, you can play high-end games like PUBG, Mini Militia, Temple Run, etc.

Method 2: Live Support for PC Windows 11/10/8/7 or Mac using BlueStacks

Bluestacks is one of the coolest and widely used Emulator to run Android applications on your Windows PC. Bluestacks software is even available for Mac OS as well. We are going to use Bluestacks in this method to Download and Install Live Support for PC Windows 11/10/8/7 Laptop. Let’s start our step by step installation guide.

  • Step 1: Download the Bluestacks software from the below link, if you haven’t installed it earlier – Download Bluestacks for PC
  • Step 2: Installation procedure is quite simple and straight-forward. After successful installation, open Bluestacks emulator.
  • Step 3: It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  • Step 4: Google play store comes pre-installed in Bluestacks. On the home screen, find Playstore and double click on the icon to open it.
  • Step 5: Now search for the you want to install on your PC. In our case search for Live Support to install on PC.
  • Step 6: Once you click on the Install button, Live Support will be installed automatically on Bluestacks. You can find the under list of installed apps in Bluestacks.

Now you can just double click on the icon in bluestacks and start using Live Support on your laptop. You can use the the same way you use it on your Android or iOS smartphones.

For MacOS: The steps to use Live Support for Mac are exactly like the ones for Windows OS above. All you need to do is install the Bluestacks Application Emulator on your Macintosh. The links are provided in step one and choose Bluestacks 4 for MacOS.

Live Support for PC – Conclusion:

Live Support has got enormous popularity with it’s simple yet effective interface. We have listed down two of the best methods to Install Live Support on PC Windows laptop. Both the mentioned emulators are popular to use Apps on PC. You can follow any of these methods to get Live Support for PC Windows 11 or Windows 10.

We are concluding this article on Live Support Download for PC with this. If you have any queries or facing any issues while installing Emulators or Live Support for Windows, do let us know through comments. We will be glad to help you out!

Email:

Message:



iOS 13 Support and other bug fixes.
Live Support (powered by Kandy™) is a state of the art customer service application that allows users to communicate with an expert to resolve product questions or obtain help directly from the business’ website. When you visit a Live Support enabled website, there is a “contact us” (or another similar name) button that presents different departments and/or options. Upon making a selection, the website will allow you to choose a means of communication (chat, voice or video). The Live Support application is then launched automatically to provide a direct connection to the right representative. No need to get frustrated with convoluted IVRs or recorded instructions. You will know your position in the queue (if all the representatives are busy) and once your session is established, you will be connected with the selected representative over a multimedia session that provides the following features: * 2-way video — expedites issue resolution and provides a more personal conversation * 2-way chat — allows sharing of URLs, textual information, images and files * Camera selection (back or front camera) —allows the agent to see what you see and help you with step by step guidance * Screen Sharing — allows the agent to share the screen to provide videos, manuals, diagrams or another type of supporting aid during the resolution Note: This application requires the support service provider to have a Kandy Live Support subscription to allow agents to handle incoming support requests. Live Support’s real-time communications capabilities (chat, video, audio, screen sharing, etc.) are provided by GENBAND’s Kandy cloud solution. You can find more information about the entire Live Support solution at http://livesupport.kandy.io