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Overview
Zoho SalesIQ is an all-in-one customer engagement platform with live chat and analytics to streamline your marketing, sales, and customer support efforts.
With SalesIQ, you can engage with your website visitors in real time and be available for them whenever they need you. Gain valuable insights about your prospects, initiate the right conversations at the right time, and increase your conversion rates exponentially with SalesIQ, a live chat solution reimagined for business growth.
SalesIQ fits both B2B and B2C businesses of all sizes. With features such as lead identification, proactive conversation, built-in audio calling, screen sharing, a drag-and-drop chatbot builder, and an AI-driven chatbot, SalesIQ enhances your customer experience and drives business growth.
With more than 450,000 trusted users, including Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., SalesIQ provides the best engagement experience to your customers. The best part? You can begin your SalesIQ journey for free, making it an affordable option that can scale with your business.
Sign up for Zoho SalesIQ and get a 15-day free trial that includes all our premium features. Once the trial ends, you can make the choice to upgrade to a paid plan that suits your business requirements or continue with our free plan.
Features
Identify website visitors in real time.Proactively engage with website visitors and customers.Customize your chat widget to blend perfectly with your website.Monitor website visitor/customer activity on your website to understand their requirementsGeo-locate your website visitors and identify your strongest markets.Prioritize and score leads to identify hot prospects.Set intelligent triggers to automatically initiate chats to a specific set of visitors at crucial moments in the buying process.Manage different business websites under one hood with the \“Brands\” feature.Set up chatbots to automate the chat process for your website, based on your business needs.Integrate SalesIQ with various software, including Zoho\'s in-house applications and other third-party integrations to maximize the ROI of your support and conversion efforts.Personalize your engagement with returning visitors and customers using historic data, CRM information, help desk ticket info, and more.Chat with visitors in more than 100 languages through auto-translation.Optimize your workflow by routing chats to the operators with relevant expertise.Let your customers choose the department they want to connect with to support their specific needs better.Get consolidated reports on visitor data, operator performance, brands, bots, and much more with the enhanced reports section.Let your email recipients connect with you directly from your email campaigns through the email signature chat.Receive feedback for your chat sessions and take necessary measures to improve and maximize the effectiveness of your support.
What's new
We are introducing the SalesIQ Desktop app for Windows, with a seamless and enhanced SalesIQ experience optimized and tailored specifically for Windows users.
App highlights:
Auto-launch option on device startup.
Featuring actionable notifications, operators can accept chats and calls by hovering over incoming notifications.
Access options to set your audio and status and to view active and missed chats right from your windows tray..
Perfectly synced with other platforms - any change made on the web or the mobile app will be reflected instantly in the Windows app.
The handy \“hide when close\” option to prevent restarting an app whenever it\’s closed saves time.
Additional Information
- Developed by ZOHO CORP
- Version 2024.02.06
-
Requires
Available on: PC
OS: Windows 10 version 0.0 or higher
Keyboard: Integrated Keyboard
Mouse: Integrated Mouse
- Published 2024-02-06
- File Type appx/msix
-
Language
English
-
Permissions
Uses all system resources
- Microsoft Store ID xpfplcqldd1m1w
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